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Viva Las Vegas:

Food & Beverage

Food for thought at

NAMS/COMPASS meeting

By Bill Robinson, Executive Director, National
Association of Marine Services (NAMS)

Garrets International, performance of both in ordering, PO,

and Patrick Fourtanet, delivery and resolutions of differences –
General Manager of which both work toward eliminating.

Catering companies have set up Hotel Operations and

management systems to standardise the V.Ships Catering to
supply process to better communicate address the members.

their expectations. However, it is a two Each made a presentation
way street. The map is set out but on the background
W
sometimes there are detours not covered. history and operations of
The detours of the catering/suppliers the company and then

process are in the sometimes unforeseen covered the various
hat goes on in Las Vegas aspects and philosophies that direct their events such as vessel delay, items claimed

does not necessarily stay in catering/ship supplier relationships. not delivered, rejection of delivered items
Las Vegas, at least in the
Subjects covered included monitoring or other unforeseen circumstances. One

supplier performance, setting of quality of the benefits to V.Ships and Garrets case of the programme information at
standards, supplier certifications such as International in attending and making our business sessions taken away and

ISSA, corrective actions, product their presentations was to get first-hand used as a new asset in business

specifications such as labeling, including from ship suppliers some of the “out of operations at home.
‘best before’ and other necessary dates on process” incidents or circumstances that That is always the goal of our

raw meat.
have occurred in stocking the catering programme content at every Committee
requirements.
of Marine Professionals and Ship The combined number of vessels

Suppliers (COMPASS) meeting each under management by both companies The meeting reached our goal in that
year. Our scheduled speakers this year is in excess of 2,000. This is now a large it advanced the understanding of both

led to a very well-attended meeting with market that has seen the need to establish NAMS and CSSA members and gave
41 delegates representing 32 member a more structured relationship V.Ships and Garrets the chance to clearly

companies – associates and ship suppliers between catering companies and understand positions of the ship
– which approached 50% of the ship suppliers, particularly in the suppliers.

combined memberships of NAMS and cargo/tanker part of the industry. The We thank the speakers from both

CSSA. This was the 19th Annual catering companies expect a grade or companies for making the long trip to
Meeting of COMPASS – a joint meeting brand of supplier that feeds crews Las Vegas from their European homes to

of the US and Canadian Ship Supplier healthy and nutritious meals within help make our meeting a success.
Associations – held at the Monte Carlo budgetary limits. They need prompt For the full expanded post-meeting

Hotel and Casino 24th to 27th April.
accurate delivery of the agreed products. report you can go to the
This means that communications We invited Paul Westerman, Director NAMS or COMPASS websites.

between the two need to be very concise of Purchasing and Peter Hackshaw, www.namsshipchandler.com or
and set up standards that measure the
Supplier Relationship Manager of
www.compassshipsupply.org

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2014 Issue 61 The SHIP Supplier 27